Call Transfer Representative – Insurance
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-03-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Description Anomaly Squared is on the lookout for a fun and engaging Call Transfer Representative – Insurance to join our Outbound Calls department. This full‑time remote position offers a fantastic opportunity for individuals looking to kickstart their careers in the telecommunications industry from the comfort of their homes in Wichita.
In this role, you will be the friendly voice that connects our clients to the right insurance services, making a significant impact on their experience. If you enjoy talking to people and have a passion for helping others, this position is perfect for you! We offer competitive hourly pay ranging from $7.25 to $10.00, along with a vibrant company culture that encourages personal growth and enjoyment at work.
Responsibilities- Engage with customers over the phone to facilitate insurance transfers
- Provide exceptional customer service and support
- Maintain an upbeat and positive attitude during calls
- Document call outcomes and customer interactions accurately
- Work collaboratively with team members to achieve goals
- Participate in training sessions to enhance communication skills
- Handle customer inquiries and resolve any issues effectively
- Contribute to a fun and uplifting team environment
- Strong communication skills and a passion for talking
- Ability to work independently in a remote setting
- Positive and upbeat demeanor
- Basic computer skills
- Willingness to learn and grow in the telecommunications field
- Strong interpersonal skills to connect with customers
- Ability to manage time effectively and stay organized
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