Remote Customer Service Specialist

Maxey McGraw Industries, LLC. Dallas, TX
As a global technology leader with more than 40 years of expertise in financial technology and payments, our client provides financial technology and services across the financial services sector, including banks, thrifts, credit unions, securities broker‑dealers, mortgages, insurance, leasing and finance companies, and retailers.

WORK FROM HOME/FLEXIBLE HOURS/WORK AROUND YOUR SCHEDULE!!

States Remote Servicing is Unavailable:

California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, Wisconsin, Puerto Rico and US Virgin Islands

Job Title:

Remote Customer Service

Location: Remote US

Client Base: Our customer service opportunities are clients within the Fortune 500 companies.

Base Pay: $10.00 - $16.00 (Additional incentive pay may apply. Depending on client. Please ask for details.)

What to Expect:

As a remote agent with Maxey McGraw Industries, you'll represent trusted national brands across travel, dining, and hospitality. Each client offers a unique experience—but all share a commitment to customer care and service excellence.

Our clients offer "INBOUND CALLS" and minimum to none for some clients on up sales. All opportunities are paid HOURLY (not by the minute).

Help guests plan unforgettable vacations, answer questions about itineraries, and assist with bookings, upgrades, and onboard services. You’ll bring calm and clarity to travelers navigating their next adventure.

• Family Dining & Entertainment

Support families making reservations, handling party bookings, and resolving service inquiries. You’ll be the friendly voice that helps create memorable outings.

Assist callers with resort bookings, loyalty programs, and vacation planning. You’ll guide guests through options, amenities, and policies with professionalism and warmth.

States Remote Servicing is Unavailable:

California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, Wisconsin, Puerto Rico and US Virgin Islands

Job Title:

Remote Dispatcher

Location: Remote US
Industry: Administrative Support / Transportation Services
Client Base: We offer several remote dispatching roles available across a variety of industries. Opportunities vary by client and may include elderly ride‑share coordination and roadside assistance support.

Key Responsibilities

Our dispatching positions offered are across multiple industries; elderly transportation services, freight logistics, and roadside assistance. Whether you're scheduling non‑emergency rides for seniors, managing long‑haul routes for semi‑truck drivers, or deploying tow trucks for urgent recoveries, our dispatch positions requires communication, route planning, and/or real‑time updates when working with our clients customers.

Apply to an open remote dispatch position below!

Please check your PC Requirements by going to Settings >
System >
About

HARD DRIVE: 30 GB available space/ 60 GB of total space.

MEMORY: 8 GB of RAM

OPERATING SYSTEM:
Windows 11

A hardwired Ethernet connection is required. (Not Wireless)

CONNECTION:
Minimum 10 mbps upload

MONITORS (2): 1920x1080 Full HD or 1080p

Noise Canceling Headset, Keyboard & Mouse

Must maintain the most recent version of Windows 11 (fully patched with nopending updates).

Please note that Windows 10 is not supported. Netbooks, tablets, mobile devices and Mac Books are not supported.

CPU Speed:
Inter Core i5 processor (6th generation or above) with 4 cores, 2.4 GHz or higher.

An Apple or Android cell phone is required for secondary code verification ONLY.

Please see system all requirements by clicking "System Requirements" on the Remote Career Page.

AGENT EXPERIENCE

Proficient with Zoom, Google Maps, and Microsoft Office Applications

Typing speed of 35+ WPM with strong attention to detail

Excellent verbal communication and organizational skills

Professional demeanor and sensitivity when engaging with elderly or vulnerable populations.

Drug Screen

Compensation
This is a 1099 independent contractor role. Hourly rates vary by assignment and scope of work.

Contractors are responsible for their own taxes and do not receive employee benefits. Pay is issued via direct deposit on a bi‑weekly or monthly schedule, depending on the client pay schedule.

Instructions:

Fill out the below online e‑application and press submit upon reaching the end of the form. All data entered is 100% secure. Sensitive fields are fully encrypted. For more information, please visit Cognito Forms Data Security

Maxey McGraw Industries, LLC provides equal employment opportunity to all qualified persons, and does not unlawfully discriminate against any person on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.