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Customer Success Mgr./ CSM Customer Service Rep

Remote Customer Relationship Lead - Escalations

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Bright Horizons Children's Centers
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 64000 - 73000 USD Yearly USD 64000.00 73000.00 YEAR
Job Description & How to Apply Below
A leading child care provider is seeking a Customer Relationship Lead to manage escalated customer situations and improve customer satisfaction. The role involves collaborating with multiple stakeholders, leading process improvements, and requires an Associate Degree as minimum education. Candidates should have strong organizational skills, excellent communication abilities, and a minimum of 3 years of relevant experience.

This role offers competitive salary ranging between $64,000 and $73,000.
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