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Senior CX & Partnerships Lead; Remote
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-01
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
NABIS
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: City of Rochester
A leading cannabis startup in New York is seeking a Customer Experience Manager to oversee external communications and ensure outstanding partner relationships. This role involves managing a team, training on best communication practices, and addressing escalated issues. The ideal candidate will have strong problem-solving skills and at least 2 years in customer service. This fully remote position offers a starting salary of $80,000 and opportunities for bonuses and benefits, all while contributing to a diverse and inclusive work environment.
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Position Requirements
10+ Years
work experience
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