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Remote Patient Experience Coordinator
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-03-01
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
Medxcel
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief -
Healthcare
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A healthcare management company is seeking a Client Experience Coordinator to handle emergency and non-emergency service calls. The role requires managing call priorities, providing information, and escalating emergencies when necessary. A high school diploma is required; experience in a customer service field and familiarity with case management systems like Service Now is preferred. This remote position demands exceptional communication skills and the ability to remain calm in stressful situations.
Working hours include Sundays, Mondays, Wednesdays, and Thursdays from 7 AM to 5:30 PM EST.
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