Remote Mortgage Advocate - Complaint Resolution

A leading mortgage service provider is seeking a Mortgage Customer Service Advocate to address escalated customer complaints from various channels. The role requires a high school diploma and significant experience in legal customer complaint environments, particularly in residential mortgage servicing. Responsibilities include effective communication with customers, maintaining documentation, and collaborating with legal resources. Offering competitive pay of $35.00-$40.00 per hour plus an annual bonus, this remote role requires working Pacific Standard business hours.
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