UW-Madison Campus Tour Guide - Summer
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-03-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Department Overview
Campus and Visitor Relations serves as the welcoming front door to University of Wisconsin‑Madison and the official destination for campus and community information.
We also hire desk staff! Although we work as a team, Tour Guides do not work at our campus information desks. If you’re interested in being considered for the Information Guide position, search “Information Guide” on the student jobs board. You can apply to both roles, but would only be selected for one.
Check out more details about our hiring timeline and what to expect during the interview process at: (Use the "Apply for this Job" box below)..
CAVR strives to provide a top‑notch student employment experience. Our work would not be possible without our student employees – they are at the center of all we do. This looks like:
- Investing in a high‑quality onboarding experience and ongoing professional development, including the option to apply CAVR hours and experiences directly to the UW‑Madison Leadership Certificate.
- A learning‑centered environment where we don’t expect employees to have all skills mastered on day one. We provide space for growth throughout employment through coaching and regular feedback.
- Flexibility to be a student‑first. We always schedule around a student employee’s classes and allow for team members to go “on reserve” in semesters where they might choose to take an internship, study abroad, or pull back from work to focus fully on classes, with the option to return to the team in a future semester.
- Retention increases and advancement opportunities within student employment. All team members are invited and encouraged to apply for supervisor and intern roles after one semester of experience. Employees who are in good standing have the opportunity for increased compensation as they continue on our team.
We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, photos, references, links to personal webpages, supervisor names, and/or citizenship. We do prioritize work study applicants in our hiring process.
AnticipatedStart Date
May 18, 2026
Anticipated End Date (If Applicable)Opportunity to continue working future semesters. Many of our staff members chose to stay with CAVR for the duration of their time at UW‑Madison.
Remote Work Eligibility DetailNot Remote
Anticipated Hours Per WeekMinimum: 6
Maximum: 15
ScheduleWork shifts are typically 2‑3 hours long and are scheduled based on your availability and class schedule. Most shifts occur between 9:00 a.m. and 4:30 p.m. Monday‑Friday and 9:00 a.m. – 3:00 p.m. Saturday.
Tour Guide Availability Requirements- Availability for a minimum of 2 campus tour shifts during the week (Monday‑Friday) and 1 weekend campus tour (Saturday), which is typically between 6‑10 hours/ week.
- Availability to work at least 10 days over one or more academic breaks each year you are on staff (i.e., Winter, Spring, May/Post‑Commencement).
- Participate in one in‑person staff meeting per month.
- Required availability during high‑volume visit days:
July 30, July 31, August 1, and August
2. Minimal vacation requests will be approved during these dates. We prioritize campus housing move‑out/move‑in requests.
- Tour Guides are allowed to request up to 7 days off per semester for non‑academic reasons. Requests are not guaranteed, and approval will be based on operational needs and staff availability.
- There are no Sunday tours.
- Tour Guides receive provided days off (no request needed) during the following dates:
Saturday, May 23 – Monday, May 25, 2026 (Memorial Day weekend);
Friday, June 19, 2026 (Juneteenth);
Sunday, June 28 – Sunday July 5, 2026 (4th of July holiday week);
Saturday, August 15, 2026.
Minimum: $16.00
Number of Positions20‑25
Qualifications- Must be a current UW‑Madison student and have one semester of on‑campus experience by time of hire. The current spring 2026 semester counts.
- Avail…
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