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Customer Service Rep Bilingual HelpDesk/Support English Customer Service

Lottery Customer Care Specialist

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: Commonwealth of Massachusetts
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 69674 USD Yearly USD 69674.00 YEAR
Job Description & How to Apply Below
A governmental agency in Massachusetts is seeking a Customer Service Representative to provide exceptional service to customers and agents of the lottery. This role involves processing claims, issuing prize payments, and assisting with inquiries through various communication channels. Ideal candidates possess strong interpersonal skills, a customer-service orientation, and proficiency in Microsoft Office. The position offers a non-negotiable salary of $69,674.65 annually and does not allow for remote work arrangements.
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