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Customer Service Rep Client Relationship Manager Customer Success Mgr./ CSM

Remote Revenue Retention Strategist

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: PayBright
Remote/Work from Home position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading merchant services provider in Raleigh, NC is seeking a Retention Specialist to manage merchant retention and winback outcomes. This role requires expert objection handling and negotiation skills to prevent cancellations and strengthen relationships with merchants. With a focus on results-driven metrics, the ideal candidate will have over 5 years of customer service experience, preferably in the payments sector.

This opportunity offers a competitive salary and benefits, with a preference for candidates based in the Raleigh area.
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