Remote Guest Services Advisor
Remote / Online - Candidates ideally in
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-03-02
Johnson City, Washington County, Tennessee, 37603, USA
Listing for:
Hope’s Global Getaways
Remote/Work from Home
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Role Summary
Were expanding our remote team and looking for motivated, detail-oriented individuals to join us as Remote Guest Services Advisor. In this role, supports clients by coordinating plans, managing bookings, and ensuring every detail is handled with care from the comfort of your home.
This is a perfect opportunity for people who enjoy helping others, staying organized, and thriving in an independent work environment. No prior travel experience is required.
Key Responsibilities- Create and coordinate personalized intinerary plans for clients
- Research, compare, and confirm reservation options using approved systems
- Provide clear, accurate information and recommendations based on client preferences and budget
- Communicate professionally via email, phone, and messaging platforms
- Manage updates, changes, and client service inquiries promptly
- Maintain detailed and organized client records
- Participate in training sessions, team meetings, and ongoing development
- Strong written and verbal communication skills
- Attention to detail and excellent organizational abilities
- Basic computer skills and reliable internet access
- Minimum age of 18
- Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
- English communication proficiency
- 100% home-based opportunity
- Flexible scheduling to fit your lifestyle
- Comprehensive training no prior experience required
- Supportive, team-oriented environment
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