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Customer Service Rep – Healthcare; UMA Grads, Remote
Remote / Online - Candidates ideally in
Town of Vermont, Vermont, Dane County, Wisconsin, USA
Listed on 2026-03-02
Town of Vermont, Vermont, Dane County, Wisconsin, USA
Listing for:
Concentrix
Remote/Work from Home
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Town of Vermont
Employer Industry: Healthcare Customer Service
Why consider this job opportunity:- Base salary up to $17/hr.
- Daily Pay enrollment option to access pay "early"
- Paid training and performance-based incentives
- Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
- Opportunities for career advancement with 80% of managers promoted from within
- Work-from-home convenience with a supportive and inclusive culture
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences
- Must be a current Ultimate Medical Academy Graduate
- Minimum of 1 year of customer service experience
- Open availability for work shifts
- High school diploma or GED
- Strong computer navigation skills and proficiency in fast‑paced multitasking
- Eagerness to learn new technologies
- A desktop or laptop to complete PC and internet testing
- High-speed internet connection (no wireless/hotspots or satellite)
- Smartphone for work‑related tasks
- Experience in a remote work environment
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