Customer Service Rep – Healthcare; UMA Grads, Remote

Employer Industry: Customer Service in Healthcare

• Salary up to $17/hr
• Daily Pay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career growth and personal development through mentorship and training programs
• Work-from-home convenience with a supportive and inclusive company culture

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Current Ultimate Medical Academy Graduate
• 1+ year of customer service experience
• Open availability and a high school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• Must reside in the United States and have a valid U.S. address for residence

• Eagerness to learn new technologies
• A desktop or laptop for PC and internet testing; a work computer may be provided depending on the position
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."