Customer Service Rep – Healthcare; UMA Grads, Remote

Why consider this job opportunity:

• Salary range of $15-$17/hr.
• Daily Pay enrollment option to access pay "early"
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Work-from-home convenience with a supportive team culture
• Opportunities for career growth and personal development through various mentorship and training programs

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Current Ultimate Medical Academy Graduate
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong computer navigation skills and PC knowledge
• Must reside in the United States and have a valid U.S. address for residence

• Eagerness to learn new technologies
• Open availability for scheduling
• Experience in a fast-paced multi-tasking environment
• Ability to maintain a quiet, distraction-free workspace at home