Online Travel Consultant

We are seeking a detail-oriented and highly organized Online Travel Consultant to join our fully remote team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. In this role you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.

• Travel Planning:
  Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.
• Booking Management:
  Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.
• Communication:
  Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.
• Problem Resolution:
  Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
• Training:
  Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients.
• Documentation:
  Manage all travel-related documentation, including tickets, confirmations, and visas. Ensure that clients receive all the necessary information before their journey.
• Travel Trends and Updates:
  Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience.
• Social Media and Marketing:
  Utilize the latest trends in social media to attract and obtain clients.
• Customer Service:
  Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.

• Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Good at problem solving
  • Able to work independently
  • Goal oriented
  • Positive and professional demeanor
  • Time management and organization skills
  • Self-starter, positive mind-set, self-motivated
  • Excellent written and verbal communication skills
  • Must have computer and/or smartphone
  • Must be 18 years or older

• Fully remote - work from anywhere you choose
• Flexible work schedule - Make your own hours and schedule, full-time or part-time
• No experience required - unlimited training provided
• Access to earned travel industry certifications
• Access to online and live travel industry training
  
  One-on-One and team coaching
• No sales quota
• Travel discounts
• Performance based earning with uncapped income potential
• Access to regular incentives, trips, prizes
• Great company culture
• Access to bonuses