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Remote Loan Solutions Specialist

Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: ESL Federal Credit Union
Full Time, Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24.66 USD Hourly USD 24.66 HOUR
Job Description & How to Apply Below
Position: Remote Loan Payment Solutions Specialist
Location: City of Rochester

A community-focused financial institution seeks a Loan Payment Solutions Representative to manage member accounts and negotiate solutions for delinquent loans. The role requires strong communication and negotiation skills, along with a minimum of two years in customer service, collections, or call centers. Remote work is available up to 40% after a training period. The company offers a competitive salary and benefits package aimed at supporting work-life balance.
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