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Remote Concierge and Client Experience Specialist
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-05
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
Live Trip Experience
Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Rochester
A travel services company is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. In this role, you will guide clients through travel preparations and provide ongoing support during their trips, ensuring they feel confident and excited. Responsibilities include proactive customer care, itinerary management, personalized recommendations, and building trust through timely communication. This is a fully remote position offering opportunities for career advancement and professional development.
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