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Customer Service Rep Bilingual

Senior Complaint & Fraud Escalation Specialist

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Qcells North America
Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading solar solutions provider in California is looking for a Complaint & Fraud Escalation Specialist to manage high-risk customer complaints. This role involves thorough case investigations and cross-functional collaboration. Candidates must have a bachelor's degree and at least 5 years of experience in customer service or complaint management, along with strong analytical and communication skills. Remote work may be considered for exceptional candidates.

Join a dynamic, fast-growing team in a pivotal role within the renewable energy sector.
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Position Requirements
10+ Years work experience
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