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Customer Service Rep Bilingual

Guest Experience & Online Support Agent

Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89550, USA
Listing for: Peppermillcareers
Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A hospitality company in Reno, Nevada is seeking a Service Excellence Agent to monitor online inquiries and address guest concerns with efficiency and empathy. The ideal candidate will have at least two years of customer service experience, preferably in hospitality, and must be organized and effective under pressure. Responsibilities include proactive outreach via social media and collaborating with team members to enhance the guest experience.

This role offers the opportunity to be part of a positive work environment.
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