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Customer Service Rep HelpDesk/Support

Remote & Onsite Customer Support Specialist

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Advantest America
Full Time, Remote/Work from Home position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology company in Austin, TX seeks a Customer Support Representative to join their customer success team. The role involves supporting client requests, processing service and parts replacements, and managing communications across departments. Ideal candidates exhibit strong critical thinking and problem-solving skills, demonstrate a customer-centric attitude, and thrive in a collaborative environment. This position supports both in-person and remote customer interactions during the shift from 10am to 7pm.
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