Part Time Customer Service Representative; Remote

Position: $19/Hour Part Time Customer Service Representative (Remote)
This is a part-time, evening shift ideal for candidates seeking remote project work within a structured, metrics‑driven environment.

Position Details

Type:
Contract (Approx. April-July)

Workplace: 100% Remote

Pay: $20/hour

Shifts:

Mon-Thurs: 6 PM - 11 PM EST

Saturday: 12 PM - 6 PM EST

Full attendance for training is required. Training follows the same schedule.

Job Responsibilities

+ Handle high‑volume inbound and outbound calls using an autodialer system (goal: ~30 calls/hour).

+ Follow call scripts verbatim while delivering clear, professional communication.

+ Assist callers with understanding ballot items, how to submit votes, and how to update preferences.

+ Document call outcomes with high accuracy and follow internal workflow requirements.

+ Navigate multiple screens, applications, and Microsoft Office tools simultaneously.

+ Maintain professionalism with callers who may be frustrated, confused, or disengaged.

Required Qualifications

+ At least 1 year of contact center customer service experience (with adherence to metrics, QA, etc.).

+ At least 6 months of outbound calling experience within the last 24 months.

+ Clear, professional speaking voice with excellent phone etiquette.

+ Ability to read scripts, take notes, and navigate dual screens while on a call.

+ Ability to work in a fast‑paced, highly structured environment with shifting priorities.

+ High school diploma or GED.

+ Must be able to commit to the full project duration (approx. April-July).

+ Ability to accept and apply direct feedback from trainers and supervisors.

Technical Requirements

Must own:

+ USB headset

+ Second computer monitor

Must have:

+ Hard‑wired internet capability

+ Physical residential address for equipment delivery (no PO Boxes)

+ Internet speed minimum: 100 Mbps download, 10 Mbps upload.

A company laptop will be provided.

Job Type & Location

This is a Contract position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Mar 17, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.