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Customer Service Rep

Remote QA Specialist — Elevate Customer Experience

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: TeleTech Holdings, Inc.
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below
A global customer service company is seeking a Quality Assurance Specialist to work remotely. You will evaluate customer interactions and ensure quality standards are met. Responsibilities include auditing Key Performance Indicators (KPIs), reviewing operational procedures, and facilitating calibration sessions. The role requires at least 6 months of customer service experience and strong data interpretation skills. Competitive pay of $16 - $18 hourly is offered along with a range of benefits including PTO and wellness programs.
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