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Bilingual Customer Service Rep

Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-03-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A global education technology company seeks a Tier 2 Student Advisor to provide exceptional support in a fast-paced environment. You'll manage customer inquiries with empathy, precision, and efficiency, ensuring every learner feels valued. Candidates should have customer service experience, effective communication skills, and the ability to handle high volumes of calls. This role emphasizes relationship building and requires a commitment to problem-solving.
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