Customer Service Rep - Market Research; Part Time, Remote

Why consider this job opportunity

• Salary range of $15-$18 per hour
• Opportunity for career advancement and personal development within a global organization
• Flexible work-from-home arrangement
• Comprehensive benefits including medical, dental, and vision insurance, as well as a 401(k) retirement plan
• Paid training and performance-based incentives
• Supportive and inclusive company culture with various employee resource groups

• Provide inbound and outbound customer support using a call flow guide
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude
• Collaborate with team members to enhance overall customer satisfaction

• Minimum of 6 months of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Experience with new technologies and eagerness to learn
• A desktop or laptop for completing PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.