Cruise Booking Agent
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-03-13
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
We are seeking enthusiastic and customer-focused individuals to join our travel team as a Cruise Booking Agent
. In this role, you will assist clients with researching, planning, and booking cruise vacations while providing excellent customer service throughout the travel planning process.
This opportunity is ideal for individuals who enjoy working with people, have an interest in travel—especially cruising—and are looking for a flexible remote role.
Key Responsibilities- Assist clients with researching and selecting cruise itineraries that match their travel preferences
- Provide information on cruise lines, ships, destinations, and onboard experiences
- Coordinate cruise reservations, cabins, and travel details through approved travel suppliers
- Communicate with clients before and after booking to ensure a smooth travel planning experience
- Stay informed about cruise promotions, itineraries, and supplier updates
Maintain accurate records of bookings and client communications
Provide ongoing customer support before and after travel as needed
QualificationsStrong communication and customer service skills
Interest in the cruise and travel industry
Ability to work independently in a remote environment
- Comfortable using online booking systems, email, and basic computer applications
Organized and detail-oriented
- Previous travel or customer service experience is helpful but not required
Remote work opportunity
Access to travel industry training and resources
Support from an established travel team
Travel industry perks and supplier discounts when available
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