Client Services Advisor WFH
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-03-13
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep
AO Globe Life is expanding and seeking motivated, service-driven professionals to join our fully remote team.
This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or individuals who thrive in people-centered roles focused on relationship-building and client support.
We provide comprehensive training, structured mentorship, and inbound client interest so you can focus on developing meaningful client relationships and growing your professional skillset from anywhere in the United States.
This is a client-facing role centered on education, communication, and long-term service—not cold calling or outbound prospecting.
Key Responsibilities- Conduct virtual consultations with clients via Zoom
- Guide individuals and families through personalized supplemental benefit options
- Support clients throughout the enrollment process with clarity and professionalism
- Maintain organized and accurate digital records
- Provide consistent follow-up to ensure a positive client experience
- Participate in mentorship, skills development, and team training sessions
- Build lasting client relationships that support long-term client satisfaction
- Strong communication and interpersonal skills
- Organized, self-motivated, and comfortable working independently
- Confident in virtual meetings and familiar with digital platforms
- Passion for service-driven work and helping others
- Customer service or consultative experience preferred, not required
- Authorized to work in the United States
- Reliable internet connection and Windows-based laptop with webcam
- 100% remote position with flexible scheduling
- Weekly pay via direct deposit
- Inbound client interest — no cold outreach
- Comprehensive training and full licensing support
- Equity opportunity and performance-based bonuses
- Clear advancement pathways into leadership roles
- Collaborative, mission-focused team culture
About AO Globe Life:
For more than 70 years, AO Globe Life has served union members, credit union clients, veterans, and working families nationwide by providing supplemental benefit solutions that protect financial futures.
As a remote-first organization, we are committed to integrity, long-term client relationships, and empowering our team members to build meaningful, flexible careers.
If you’re ready to launch a career that combines purpose, flexibility, and long-term opportunity, apply today.
We’re ready to support your success from day one.
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