Luxury Travel Consultant – Customer Experience; Remote
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-03-14
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Location: California
Position Overview
We are seeking a polished and customer‑focused Luxury Travel Consultant to support high‑end travel planning and deliver exceptional client experiences. This fully remote role centers on assisting clients with curated vacations, premium accommodations, and personalized itinerary coordination.
This position is ideal for individuals who value attention to detail, professionalism, and elevated service standards. Structured onboarding and ongoing training are provided.
Key Responsibilities- Consult with clients to understand travel preferences and experience expectations
- Research and coordinate luxury resorts, premium cruise lines, and customized vacation packages
- Manage the reservation and confirmation process with precision
- Communicate professionally regarding itinerary details, travel requirements, and updates
- Maintain accurate client records and documentation
- Provide proactive follow‑up and service support before and after travel
- Strong written and verbal communication skills
- Professional demeanor with a client‑first mindset
- Excellent organizational skills and attention to detail
- Comfortable navigating digital booking platforms and online systems
Experience in customer service, hospitality, or luxury service environments is preferred but not required
- Structured onboarding and advanced travel training
- Access to established booking systems and supplier partnerships
- Flexible remote work environment
- Collaborative and service‑driven team culture
This role is well suited for individuals with a background in hospitality, client services, or premium customer‑facing roles who are interested in supporting elevated travel experiences within a remote environment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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