Customer Account Manager - Remote Work

Overview

At Baires Dev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

• Manage day-to-day client interactions and regular check-ins.
• Monitor client satisfaction and escalate concerns as needed.
• Track updates and maintain client records.
• Support coordination with internal teams.
• Contribute to client retention efforts.

• Experience in Customer Success, Account Management, or similar client-facing roles.
• Understanding of software development or technology services.
• Experience managing multiple accounts.
• Willingness to travel occasionally.
• Advanced level of English.

• 100% remote work.
• Work-from-home hardware setup.
• Flexible hours - make your schedule.
• PTO, parental leave, and other special leaves.
• An excellent compensation package, including base salary and commissions — well above the market average.
• Healthcare coverage (Vision and Dental).
• Life Insurance.
• 401K Plan.
• Strong sales operations, and travel & events coordination teams within the company to support your role.
• You can grow at the speed of your learning curve.
• Diverse and multicultural work environment.
• An innovation-driven environment that provides the support and resources for its professionals to thrive.
• Join a global team where your unique talents can truly thrive and make a significant impact!