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Client Relationship Manager Customer Success Mgr./ CSM

Remote-First Head of Customer Success

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Zinier
Remote/Work from Home position
Listed on 2026-03-15
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading tech firm is seeking a Head of Customer Success to drive retention, adoption, and expansion strategies across its US operations. The ideal candidate will have over 10 years of experience, particularly in Management Consulting or SaaS, and a demonstrated track record in building successful Customer Success teams. This position allows for remote work across the US and requires collaboration with global teams.

Key responsibilities include owning the Customer Success strategy, managing executive relationships, and ensuring clients realize maximum ROI with the platform.
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