Remote Client Care Benefits Advisor
Flagstaff, Coconino County, Arizona, 86004, USA
Listed on 2026-03-15
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
AO Globe Life is expanding its remote team and seeking service-focused professionals who are passionate about helping families feel informed, protected, and supported. In this role, you will guide individuals and families through important supplemental benefit programs while delivering an exceptional client experience built on trust and professionalism.
All consultations are scheduled with individuals who have requested information—no cold outreach or prospecting required.
This opportunity is ideal for professionals who believe strong service and relationship-building create long-term impact.
What You’ll Gain100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided — no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Leadership development and advancement opportunities
Collaborative, service-driven team culture
What You’ll DoConduct scheduled virtual consultations with individuals and families through Zoom
Understand each client’s goals, concerns, and coverage needs
Explain available supplemental benefit options clearly and professionally
Guide clients through the enrollment process with care and attention to detail
Maintain accurate digital records and ensure timely follow-up communication
Provide ongoing support and relationship management for clients
Participate in weekly coaching sessions, mentorship programs, and professional development meetings
Who Thrives in This RoleProfessionals with strong customer service instincts
Confident communicators who build trust through empathy and clarity
Detail-oriented individuals who prioritize organization and follow-through
Self-motivated professionals comfortable working remotely
Candidates with backgrounds in hospitality, retail, call centers, healthcare, education, or consulting (helpful but not required)
RequirementsAuthorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe LifeFor more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working families across the United States.
Through a remote-first workforce and a culture centered on service, mentorship, and integrity, AO Globe Life continues to create meaningful career opportunities for professionals who value long-term relationships and purposeful work.
Apply today to begin building a flexible remote career helping families nationwide.
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