Remote Customer Success Lead — Onboarding
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-03-15
New York, USA
Listing for:
SupportFinity™
Remote/Work from Home
position Listed on 2026-03-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading telecom solutions provider is seeking a Customer Success Lead to enhance client experience from onboarding to retention. This strategic and hands-on role involves leading onboarding initiatives, strengthening engagement, and driving retention efforts. The ideal candidate will possess strong interpersonal skills, analytical capabilities, and a minimum of 3 years of experience in Customer Success or Client Services, ideally in the telecom sector.
The position offers a remote work environment and various benefits.
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