Customer Service Associate

Position Overview

We are seeking individuals with strong customer service skills to join a nationally recognized supplemental benefits organization that has been serving working families for over 65 years. As we continue to expand into new territories, we are actively looking for driven Benefits Representatives who are motivated to grow, develop, and succeed in a performance-based environment.

• Assist customers by providing clear information on products and services
• Answer questions related to coverage and available benefit options
• Build and maintain a strong understanding of current and evolving offerings
• Review benefit plans with clients to identify cost-effective solutions
• Maintain accurate records and provide ongoing client support

• Previous experience in customer service, sales, or a related field is an asset
• Strong ability to build rapport and establish trust with clients
• Ability to prioritize tasks and manage multiple responsibilities
• Professional, positive, and customer-focused attitude
• Excellent verbal and written communication skills

• A driven individual with an entrepreneurial mindset
• A team player who performs well in a fast-paced environment
• Strong communication skills with a professional presence
• Someone who is coachable and eager to grow

• Hands-on training and ongoing mentorship
• Weekly pay with performance-based bonuses
  
  Residual income opportunities
• Company-sponsored travel incentives
• 100% remote work environment with flexibility