Remote Customer Experience Specialist; HVAC
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-04-18
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Duravent Group
Remote/Work from Home
position Listed on 2026-04-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A global HVAC technology leader is seeking a Customer Experience Representative to join their team. The role is remote-based, ideal for candidates within commuting distance to Grand Rapids, Michigan. Responsibilities include assisting customers with inquiries, managing orders, and ensuring high customer satisfaction. Applicants must have a high school diploma or GED, along with at least 5 years of customer service experience.
Proficiency in Microsoft Office and experience with ERP systems like Oracle or SAP is preferred. The position offers comprehensive benefits including medical, dental, and vision insurance.
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