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HelpDesk/Support

Remote SaaS Customer Support Specialist

Remote / Online - Candidates ideally in
Draper, Salt Lake County, Utah, 84020, USA
Listing for: NEOGOV
Remote/Work from Home position
Listed on 2026-04-23
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in the public sector is seeking a Customer Service Specialist in Draper, UT. The role involves providing exceptional support to customers via phone, virtual meetings, and email. Ideal candidates will possess a Bachelor's degree or relevant experience, with emphasis on active listening and empathy. NEOGOV offers a comprehensive benefits package, including remote work options, generous PTO, and opportunities for personal growth.

Join a dynamic team focused on serving communities effectively.
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