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Zendesk AI & Support Ops Consultant; Remote

Remote / Online - Candidates ideally in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: TELUS Digital
Remote/Work from Home position
Listed on 2026-04-23
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Zendesk AI & Support Ops Consultant (Remote)
A leading technology services firm is seeking a Zendesk Customer Success Consultant to enhance client experiences through optimized solutions using Zendesk and AI technologies. In this role, you will manage customer success processes, provide expert guidance on implementation, and drive the performance of Zendesk's capabilities. Your expertise will help clients navigate support operations, ensuring effective AI integration and improved resolution outcomes.

The opportunity offers both hybrid and remote work options.
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