Senior SaaS Customer Success Lead Engagement
Remote / Online - Candidates ideally in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-04-26
Mason, Warren County, Ohio, 45040, USA
Listing for:
Benchmark Gensuite
Full Time, Remote/Work from Home
position Listed on 2026-04-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Benchmark Gensuite is seeking a Lead Customer Success Specialist in Mason, Ohio, to drive customer satisfaction and growth. This role involves managing existing customer relationships, coordinating program activities, and traveling to customer sites. Candidates should have a Bachelor’s degree and 2-3 years in customer success or related fields, along with proficiency in Microsoft Office. The position requires flexibility for travel and participation in strategic meetings.
Remote work is possible with occasional travel to headquarters.
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Position Requirements
10+ Years
work experience
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