Customer Service Coordinator

Job Summary

LJ Horizons is seeking a dependable and organized Customer Service Coordinator to support client requests and provide a high level of service in a remote environment.

This role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish.

You will assist clients by coordinating personalized services and guiding them through each step.

• Respond to client inquiries in a timely and professional manner
• Assist with coordinating services, scheduling, and updates
• Guide clients through a structured process from start to completion
• Maintain accurate and organized client records
• Monitor progress to ensure timely completion of requests
• Communicate clearly with clients and provide consistent follow-up
• Deliver a positive and supportive customer experience

• Strong communication and organizational skills
• Ability to manage multiple tasks and priorities
• Self-motivated with the ability to work independently
• Detail-oriented with strong follow-through
• Comfortable using online tools and systems
• Customer service or administrative experience preferred

• Training and ongoing support
• Flexible scheduling based on availability and client needs
• Opportunities for growth within the organization
• Supportive team environment
• Access to tools and systems needed for success

• Fully remote position
• Flexible schedule based on business needs
• Reliable internet connection required

LJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families. Our team provides structured support, clear communication, and a high standard of service in a fully remote environment.