Customer Support Coordinator

Job Summary

LJ Horizons is seeking a Customer Support Coordinator (Remote) to support client interactions and coordination remotely.

This role is well suited for individuals who are organized and detail-focused.

You will support clients by coordinating personalized arrangements and guiding them through each step of the process.

• Assist clients with questions and service-related requests
• Coordinate details, timelines, and service updates
• Maintain organized client records and documentation
• Communicate clearly and consistently with clients
• Track progress and follow up as needed
• Support a seamless and positive customer experience

• Strong interpersonal and communication skills
• Highly organized with attention to detail
• Ability to manage multiple tasks effectively
• Self-motivated and able to work independently
• Comfortable learning and using new systems
• Customer-facing experience preferred

• Comprehensive training
• Flexible scheduling based on availability and client demand
• Opportunities for growth within the organization
• Positive and team-focused environment
• Access to tools and support for success

• Remote position
• Flexible schedule based on business needs
• Reliable internet connection required

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. Our remote team is committed to delivering consistent service and clear communication.