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Customer Service Rep HelpDesk/Support Technical Support Customer Success Mgr./ CSM

Customer Service Team Lead – Hybrid, Coaching

Remote / Online - Candidates ideally in
Cortez, Montezuma County, Colorado, 81321, USA
Listing for: Helen-of-Tro
Full Time, Remote/Work from Home position
Listed on 2026-05-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Helen of Troy in Cortez, CO, is seeking a Team Lead for their Customer Service department. This role involves providing support and coaching to service agents, managing escalated customer issues, and ensuring effective team performance. Candidates should have over 5 years of customer service experience, a strong command of communication skills, and the ability to manage high-volume call environments. The position offers a hybrid work schedule, combining in-office and remote work flexibility.
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