Sales & Customer Service Clerk; Remote

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250 colleagues, 10 locations, 4 continents:
We are V-LINE - and are looking for you to join our team!

For our headquarters in Sehnde near Hanover, Germany, we are looking for the next possible date for a:

As a Sales / Customer Service Clerk, you are primarily responsible for ensuring that our customers can rely on us.

With your structured and service-oriented approach, you ensure that inquiries, quotes, and orders are processed smoothly and professionally – creating a positive customer experience.

What you can expect:

• Providing expert customer support in writing and verbally during the inquiry, quotation, and order stages
• Preparing customer quotations, including sales price calculations, taking the competitive landscape into account
• Technical and commercial processing of customer orders
• Communicating regarding scheduling optimizations and delays
• After-sales services – communicating and managing complaints/returns
• Building and maintaining strong customer relationships
• Creating a positive customer experience through our services

What you bring to the table:

• Completed commercial training
• Experience in customer service or sales
• Fluent German and English (spoken and written), Arabic language skills are a plus, but not required
• Intercultural competence and teamwork skills
• Excellent time management skills and strong communication and coordination abilities

What you can look forward to:

• Varied tasks in an international environment
• Flexible working hours and the opportunity to work remotely
• Attractive compensation with vacation and Christmas bonuses
• Participation in the Hansefit sports program
• Bicycle and equipment leasing and our Corporate Benefits Portal
• Company pension plan
• Support for public transport
• Internal coaching and employee development
• Flat hierarchy and open corporate culture

Would you like to contribute your knowledge and experience in a lively, dynamically growing environment? We are looking forward to people who meet new challenges with commitment and team spirit.
Please send your application stating your salary expectations and availability.
Absolute discretion is a matter of course.

V-LINE EUROPE, with more than 150 employees at its Sehnde site, is the headquarters of the international

V-LINE GROUP.
250 colleagues, 10 locations, 4 continents:
We are V-LINE. Medium-sized company and innovation go hand in hand and merge into what we do really well: providing a wide range of service solutions for the optimized procurement of spare parts for our customers worldwide - and all this for more than 45years.