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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Remote Omni-Channel Tier II Support Specialist

Remote / Online - Candidates ideally in
Spring Hill, Hernando County, Florida, 34606, USA
Listing for: Koozie Group
Remote/Work from Home position
Listed on 2026-05-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Koozie Group in Spring Hill, Florida is seeking a Customer Support Tier II – Omni Channel Support Specialist to deliver exceptional service to customers across various platforms. The role requires a High School Diploma, 2-4 years of customer service experience, and proficiency in Salesforce and Microsoft Office. Responsibilities include managing customer inquiries, ensuring accurate order execution, and documenting processes to improve customer satisfaction.

With a people-first culture and a dynamic work environment, this is an exciting opportunity to grow with Koozie Group.
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