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HelpDesk/Support

Benefits Support Specialist — Hybrid​/Remote Eligible

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Peak Support
Full Time, Remote/Work from Home position
Listed on 2026-05-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Peak Support is seeking a Benefits Support Associate in Massachusetts to deliver exceptional customer support across channels and improve member experiences. The successful candidate should have at least one year of experience in customer support, demonstrated problem-solving abilities, and strong communication skills. This role is primarily based in Bacolod, with possible transitions to remote work based on performance criteria. Flexibility for scheduling is required.
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