Bilingual Claims Service Specialist

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Bilingual Claims Service Specialist (Spanish) – Richardson, TXSalary: $25.87-$39.17 per hour+10% additional differential for bilingual skillset

Hybrid role:
Training 100% in-office (Richardson, Texas) (6-9 months); post training 4 days a week in office and work from home 1 day a week

Have an active Adjusters insurance license?

You will be eligible for a $1,500 sign-on bonus! Ask your recruiter for more details!

Claim your career growth as a Bilingual Claims Service Specialist at GEICO’s Richardson, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible.

GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!

Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.¡Prepara

tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy!

Qualifications & Skills:

Excellent verbal and written communication skills in English and Spanish3+ Years of relevant customer service and/or transaction processing experience

Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction

Solid computer multitasking skills

Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities

Ability to work comfortably and grow in a fast-paced, high-volume call center environment

Minimum of high school diploma or equivalent, college degree or currently pursuing preferred

Eagerness to explore new skills and openness to different career paths

Education/

Certifications:

An associate’s degree or higher (preferred)
Active Adjusters insurance license (preferred)#geico
600

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company:
At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:
We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential…