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Technical Support Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep

Customer Success Coordinator - Global SaaS, Remote

Remote / Online - Candidates ideally in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Allego
Remote/Work from Home position
Listed on 2026-05-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 57000 - 73000 USD Yearly USD 57000.00 73000.00 YEAR
Job Description & How to Apply Below
Allego is seeking a Customer Success Coordinator to join their team in Waltham, Massachusetts. This entry-level position requires 1-2 years of experience in customer service and a passion for helping customers succeed. The role involves supporting clients post-implementation, delivering training sessions, and using  for tracking interactions. Salary ranges from $57,000 to $73,000 with a 10% bonus target. The position is remote, benefiting from a service agreement through Remote, with access to contractor benefits.
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