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Enterprise CS Lead - Strategic Remote
Remote / Online - Candidates ideally in
Bellevue, King County, Washington, 98009, USA
Listed on 2026-05-20
Bellevue, King County, Washington, 98009, USA
Listing for:
Smartsheet Inc
Remote/Work from Home
position Listed on 2026-05-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Smartsheet Inc. is seeking a Principal Customer Success Manager, Enterprise - West to enhance strategic relationships with large customers. This role involves managing customer engagement, driving adoption of the platform, and providing thought leadership in Customer Success. Ideal candidates will have over 10 years in SaaS Customer Success, possess strong communication skills, and a Bachelor’s degree is preferred. Flexibility to work remotely is offered, alongside benefits like medical coverage and a competitive salary ranging from $135,000 to $172,500 USD.
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