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Technical Support

Global Head of Customer Support - Remote, AI-Driven Scale

Remote / Online - Candidates ideally in
Norcross, Gwinnett County, Georgia, 30003, USA
Listing for: TeamViewer
Remote/Work from Home position
Listed on 2026-05-21
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Team Viewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance.
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