Senior Client Success & Retention Manager — Hybrid
Remote / Online - Candidates ideally in
Grapevine, Tarrant County, Texas, 76099, USA
Listed on 2026-05-21
Grapevine, Tarrant County, Texas, 76099, USA
Listing for:
Medium
Full Time, Remote/Work from Home
position Listed on 2026-05-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Medium is seeking a Senior Customer Care Account Manager who will ensure the satisfaction and retention of our largest customers. The role involves supporting sales teams and handling escalated customer inquiries. A hybrid work model is offered, allowing for both remote work and in-office time.
Qualifications include account management experience, strong analytical and communication skills, and proficiency with Microsoft Office Suite.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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