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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support Technical Support

Remote Customer Success Manager — UK NHS Accounts

Remote / Online - Candidates ideally in
Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: Sabai Global
Full Time, Remote/Work from Home position
Listed on 2026-05-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Sabai Global is searching for a Customer Success Manager based in the U.S., preferably on the East Coast, to cultivate lasting relationships with UK public-sector clients. This full-time, remote position involves ensuring product adoption, retention, and managing customer needs. The ideal candidate should have at least 5 years of experience in customer success or account management, with familiarity in supporting UK clients.

A strong focus on communication and problem-solving skills is essential, along with the proficiency in CRM tools.
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