Agent Success Specialist; Remote
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-05-23
Tampa, Hillsborough County, Florida, 33646, USA
Listing for:
ShyftOff
Remote/Work from Home
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Shyft Off is looking for an individual contributor to manage agent engagement in Tampa, Florida. You will ensure agents have the necessary tools and knowledge to perform effectively while monitoring their performance and responding to inquiries in a dynamic remote environment.
This role requires 2-4 years of experience in contact center operations and a strong empathy for agents. If you thrive in fast-paced settings and enjoy using technology to enhance agent performance, we encourage you to apply.
The position offers the opportunity to influence team success and improve communication across time zones.
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