Strategic Customer Success Manager - Remote & Renewal
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-05-25
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Technical Support
Job Description & How to Apply Below
Cleo is seeking a Customer Success Manager to manage a portfolio of accounts throughout the customer lifecycle. This remote position involves developing customer relationships, conducting business reviews, and identifying upsell opportunities.
Ideal candidates will have at least 5 years in Customer Success within SaaS and experience with tools like Salesforce. Cleo offers a competitive salary of $75,000 - $100,000 plus bonuses, great healthcare, flexible PTO, and a supportive culture.
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