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Strategic Customer Success Manager - Remote & Renewal
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-05-25
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-05-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, HelpDesk/Support
Job Description & How to Apply Below
Cleo is seeking a Customer Success Manager to manage a portfolio of accounts from implementation to renewal. This role requires building strong customer loyalty and collaboration with cross-functional teams. The ideal candidate has extensive experience in SaaS, particularly in customer success, and is skilled in utilizing CRM tools like Salesforce and Planhat.
Benefits include a competitive salary of $75,000 - $100,000 plus a bonus, excellent healthcare benefits, flexible PTO, and a vibrant work culture.
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